Last updated: 16 July 2026
Website owner: Born To Help Others
Born To Help Others ("BTHO", "we", "us") takes the protection of your personal data seriously. This Privacy Policy explains what personal data we collect through our website and donation platform, how we use it, and what rights you have.
Who controls the data
Born To Help Others, Stampfenbachstrasse 32, 8006 Zurich, Switzerland is responsible for the processing of personal data on this website.
What may be collected
Contact details, messages, technical usage data, cookie preferences, newsletter signups, donation records, and similar information.
Your privacy rights
Visitors may request access, correction, deletion, restriction, portability, or objection where applicable by law.
Privacy contact
Email: contact@borntohelpothers.org
Postal address: Stampfenbachstrasse 32, 8006 Zurich, Switzerland
1. Overview
We respect your privacy and are committed to handling personal information responsibly. This policy describes what information we collect, why we collect it, how long we keep it, who we may share it with, and which choices and rights are available to you. It applies to [website URL], related forms, newsletters, donation flows, volunteer enquiries, and other website features operated by Born To Help Others.
2. Data controller
Born To Help Others (BTHO)
Stampfenbachstrasse 32,
8006 Zurich, Switzerland
Email: contact@borntohelpothers.org
For all questions regarding data protection, you can contact us at the address above
3. Information we collect
2.1 Website visits
When you visit our website, our hosting provider automatically collects technical data in server log files, including: IP address, date and time of access, browser type and version, operating system, referrer URL, and pages visited. This data is required to deliver the website securely and reliably and is not merged with other data about you.
2.2 Donations
Since donations to our organization are made directly via bank transfer, no payments are processed through our website, and no payment card data is collected. If you contact us regarding your donation (e.g., to request a donation receipt), we will process the personal data you voluntarily provide (such as your first and last name, email address, postal address, and donation amount) exclusively for this purpose and for required legal documentation.
2.3 Newsletter
If you subscribe to our newsletter, we store your email address and, where provided, your name. Subscription requires your consent, which you can withdraw at any time via the unsubscribe link in every newsletter or by emailing us.
2.4 Contact and volunteering
If you contact us by email or apply to volunteer or partner with us, we process the data you provide (name, contact details, message content, and — for volunteers — information about your skills and availability) to respond to and manage your enquiry.
Disclosure to Third Parties
We only share your personal data with third parties where necessary:
. Payment service providers to process donations securely.
. IT and hosting providers who operate our website and newsletter service on our behalf under data processing agreements;
. Banks and auditors in the context of our financial oversight and annual audit;
. Authorities, where we are legally obliged to do so.
We never sell, rent, or trade your personal data. Donor names are never published without explicit consent.
4. Why we use personal information
We use personal information to respond to enquiries, provide requested information, manage donations or volunteer applications, operate and secure the website, improve communications, comply with legal obligations, and protect our legitimate interests. Where required, we rely on consent; otherwise processing may be necessary for contract steps, legal compliance, vital interests, public interest tasks, or legitimate interests depending on the context.
5. Cookies, analytics, and similar tools
The website may use essential cookies to make pages work, remember preferences, prevent abuse, and understand website performance. If analytics, marketing pixels, embedded media, maps, payment tools, or newsletter services are used, list each provider here, describe the data processed, and explain how visitors can manage consent or opt out.
6. Service providers and sharing
We may share personal information with trusted providers that help us host the website, process payments, send emails, manage forms, analyse usage, or secure our systems. These providers should process information only on our instructions and subject to appropriate confidentiality and security obligations. We may also disclose information when required by law, to protect rights and safety, or in connection with organisational restructuring.
7. Retention
We keep personal information only for as long as necessary for the purposes described in this policy, unless a longer period is required or permitted by law. Define practical retention periods here, such as enquiry records, donation records, newsletter subscriptions, website logs, accounting documents, consent records, and legal correspondence.
8. Your rights and choices
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. You may also withdraw consent where processing is based on consent. To exercise these rights, contact [privacy email address]. We may need to verify your identity before responding. You may also have the right to complain to a data protection authority.
9. Security and international transfers
We use appropriate technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure. If personal information is transferred internationally, describe the destination countries and safeguards used, such as adequacy decisions, standard contractual clauses, contractual protections, or other recognised mechanisms.
10. Children’s privacy
If the website is directed to children or collects information about children, add a dedicated explanation of the safeguards, parental consent process, age thresholds, and contact route for parents or guardians. If not, state that the website is not intended for children under 18 and that you do not knowingly collect their personal information.
11. Changes to this policy
We may update this policy from time to time to reflect legal, technical, or organisational changes. The latest version will be posted on this page with a revised effective date. For material changes, describe how visitors will be notified, such as through a website notice or email where appropriate.